[Close] 

Team Member

Want to be a part of something awesome? Be part of a team working in one of the most innovative, exciting retail spaces in the country. JOANN has become more than a place where people buy fabric and crafts; it's a place where people come together to celebrate making things with their hands, hearts, and minds. Every day, we strive to inspire creativity in ourselves and our customers. Join us in having courage, cleverness and passion as we help people find their happy place!
SUMMARY
The Part-Time Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members strive to drive sales through advanced product knowledge, innovative merchandising and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service through direct interaction and engagement with customers. The Team Member will also embody the characteristics that tie back to the duties of Brand Ambassador, Operational Excellence, Business Acumen and Inspirational Leader.
BRAND AMBASSADOR
Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs
Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location
Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor
OPERATIONAL EXCELLENCE
Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision
Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail
Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency
BUSINESS ACUMEN
Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events being held at the store
Proactively drives sales through product knowledge, suggestive selling, Innovative Merchandising and building strong customer relationships to the JOANN brand
Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management
INSPIRATIONAL LEADER
Assists other Team Members with tasks to ensure that the team exceeds expectations from Store Management
Works with Store Management and other Team Members on projects in a friendly and professional manner
Assists with the training of new Team Members on running the register, cutting fabric, stocking shelves, and customer service
QUALIFICATIONS
Must be 18 years or older and preferably have a high school diploma or equivalent
Preferred 1+ years of experience in a customer centric environment
Available to work a flexible schedule, including days, evenings, weekends and holidays

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Restaurant Team Member
Gresham, OR MOD Pizza
Food Service Team Member
Eugene, OR MOD Pizza
Crew Team Member
Lebanon, OR McDonald's
Crew Team Member
Philomath, OR McDonald's
Crew Team Member
Sweet Home, OR McDonald's
Crew Team Member
Stayton, OR McDonald's